Episode 40-AADOM Radio-5 Things to Stop Doing Manually w/Martin Kearns of Lighthouse360

Published: June 28, 2019, 1:29 a.m.

b'\\u2022\\tIn survey after survey, we\\u2019ve heard dental office managers report that the number of tasks they\\u2019re being asked to absorb in the practice is increasing \\u2013 and that in most cases with no increase in staff to support the growing to-do list. \\n\\u2022\\tProof point from our 2017 survey: In 70% of offices, front desk responsibilities have increased over the last two years. At the same time, in 63% of practices, staff has stayed the same or decreased.\\n\\u2022\\tIn addition, dental office managers are running a living, breathing practice \\u2013 and need to stay focused on patients in the practice and the countless unforeseen issues that arise every day.\\n\\u2022\\tAnd even though most practices today are using some form of patient communication software, a large number of them are underutilizing the features \\u2013 or don\\u2019t realize there are brand new features out there that can take more off their plate.'