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Sometimes a digital transformation means rethinking the jobs that your IT department is doing and identifying where you're better served in outsourcing pieces of your infrastructure. That's a lesson that Karim Ramji learned in taking on his role as CIO at Kinark Child and Family Services. Coming from a position onto the board into a non-profit organization that had seen three vice-presidents of IT come and go in three years, Ramji knew that a big revamp was needed. At the same time, he needed to find a way to make sure that Kinark's mission remained at the centre of focus - helping children with mental health issues at varying degrees of severity.