Monday through Friday, Marketplace demystifies the digital economy in less than 10 minutes. We look past the hype and ask tough questions about an industry that’s constantly changing.
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Crypto is once again big in the Philippines. It first took off during COVID-19 lockdowns in 2021 with a now-defunct video game called Axie Infinity, where players earned money \\u2014 often more than minimum wage \\u2014 through non-fungible tokens, or NFTs. Of course, the crypto winter soon followed with the implosion of FTX in 2022, but now crypto is back in a big way on the island nation. Marketplace’s Meghan McCarty Carino spoke with reporter Eli Tan, who recently visited and wrote about the scene for The New York Times.
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Almost one in five lawyers are using AI, according to an American Bar Association survey. But there are a growing number of legal horror stories involving tools like ChatGPT, because chatbots have a tendency to make stuff up \\u2014 such as legal precedents from cases that never happened. Marketplace’s Meghan McCarty Carino spoke with Daniel Ho at Stanford’s Institute for Human-Centered Artificial Intelligence about the group’s recent study on how frequently three of the most popular language models from ChatGPT, Meta and Google hallucinate when asked to weigh in or assist with legal cases.
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Audio deepfakes have become shockingly convincing in the last few years. A deepfake robocall impersonating President Joe Biden encouraging voters to stay home for the New Hampshire primary was one recent example of how far the technology has advanced. That’s why “Marketplace Tech” is launching a limited series called “Decoding Democracy.” Marketplace’s Lily Jamali will be joined by other Marketplace reporters, experts and researchers to discuss what election mis- and disinformation is out there, how to spot it and how it impacts our democracy. In this first episode of \\u201cDecoding Democracy,\\u201d Marketplace senior correspondent Kimberly Adams joins Jamali to delve into the latest on audio deepfake technology and how to protect yourself from being fooled by one.
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“DRE” is the acronym in election-speak. It stands for direct-recording electronic voting machines … the kind that record votes directly into a computer’s memory, often with no paper trail. In an effort to boost security and ensure more reliable counting of ballots across the country, officials have been replacing them with voting machines that produce a paper backup. And there has been noticeable progress on this front. According to a recent report from the nonprofit organization Verified Voting and the Brennan Center for Justice, in 2016 about 22% of registered voters were in jurisdictions that used DREs. By 2020, that figure had fallen to 9% and could drop considerably further this year. Marketplace’s Lily Jamali spoke with Megan Maier, co-author of the Verified Voting report, about replacing what’s left of these outdated machines and bringing that number down to zero.
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The race to coin new words and phrases is on \\u2014 on TikTok. They range from “first time cool syndrome,” to “the weekend effect,” and “dinner and couch” friend. Keeping track of all this can feel like a wild goose chase, to use an expression credited to William Shakespeare, who introduced countless words and phrases to the English language. But unlike the Bard’s phrases, TikTok slang doesn’t seem to have much staying power. Marketplace’s Lily Jamali spoke with Rebecca Jennings, senior correspondent for Vox, on the TikTok “trendbait,” as she calls it \\u2014 terms invented by content creators who seem like they’re trying a little too hard \\u2014 and what’s driving it all.
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As consumers, we’ve all been subjected to the “upsell,” or pressure to pay a little more for a product that’s slightly better. It’s one thing if you’re buying, say, a car or a piece of clothing. The ethical questions get a lot more complicated in health care. Some providers have started integrating artificial intelligence in diagnostic procedures, including screenings for breast cancer. The tools may be available for an additional cost, and questions about their accuracy have been raised. Marketplace’s Lily Jamali spoke with Meredith Broussard, a journalism professor at New York University, about integrating AI into mammograms and her personal experience grappling with the tech.
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On our show last week, we had Sen. Amy Klobuchar share her take on the recent Senate hearing with tech executives. You remember the one, with the execs, including Meta’s Mark Zuckerberg, doing their best to stall in response to searing questions about how to keep kids safe online. Klobuchar told us that hearing may have actually moved the needle on that issue. She stressed to us that such events educate the public and help lawmakers get on-the-record pledges of support for specific bills from tech CEOs. In the absence of federal rules, a patchwork of state laws has filled the void. How’s that going? Nicol Turner Lee, senior fellow at the Brookings Institution, gave Marketplace’s Lily Jamali the rundown.
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Cuffing season is that time of year when singles hunker down with someone to keep them warm \\u2014 temporarily. And Valentine’s Day more or less marks the end of it. So people are about to start flocking back to their dating apps. Adrianus Warmenhoven, cybersecurity expert at NordVPN, told Marketplace’s Lily Jamali that a lot of those apps are eager to vacuum up their personal data.
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Back in the 1970s, the Tennessee Valley Authority built what remains one of the largest energy storage facilities in the world: a pumped-storage hydropower plant. A pump takes water from the Tennessee River, shoots it up a giant shaft and holds it there until electric power needs peak during the day. At that point, the water is allowed to drain back down, spinning turbines that can generate enough power for a million homes. It’s almost like a gravity-powered battery as big as a cathedral … buried deep inside a mountain. Marketplace’s Lily Jamali spoke with Robert Kunzig, a freelance journalist who recently wrote about this in depth for the publication Science. He says pumped-storage hydro is attracting a lot of interest, thanks in part to generous tax credits from the 2022 Inflation Reduction Act.
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In 2021, the Biden administration put out a report about gaps in the supply chain for electric vehicles. It estimated global demand for lithium and graphite would grow by more than 4,000% by 2040 if the world were to achieve the climate goals laid out in the Paris accords. These materials, along with copper, nickel and others, are critical to green technologies. And there is a global fight over their supply, one that Reuters correspondent Ernest Scheyder documents in his new book, “The War Below: Lithium, Copper, and the Global Battle to Power Our Lives.” He told Marketplace’s Lily Jamali about why lithium, in particular, is in such high demand and the challenges of bringing it to market.
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In rural North Dakota, an old, coal-fired power plant is being retrofitted to capture emissions before they enter the atmosphere and store them underground. $890 million from the 2022 bipartisan infrastructure law will go towards that and two similar projects in California and Texas. Critics take issue with spending taxpayer money to kick the tires on “carbon capture and storage” technology. Among those critics are Catherine McKenna, Canada’s former minister of environment and climate change. She’s now CEO of Climate and Nature Solutions, an advisory firm, and chairs the UN’s expert group on net-zero commitments.
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AI can be used for unsavory things, like any technology. But researchers at the nonprofit Global Fishing Watch have revealed a promising use case \\u2014 enlisting AI to accurately track human activity on the oceans, according to its new study published in the journal Nature. There’s a lot out there that has long floated under the radar of monitoring systems, including the so-called dark fleets involved in illegal and unregulated fishing. Marketplace’s Lily Jamali spoke with David Kroodsma, director of research and innovation at Global Fishing Watch, about the group’s work.
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On the show today, the Food and Drug Administration expanded its approval for CRISPR gene-editing therapies. We look at the affordability of these treatments, which can cost well into the millions of dollars. Plus, is bad marketing stunting health tech companies? More on how startups can up their game. But first, at this week’s World Economic Forum in Davos, Switzerland, there were 32 scheduled events devoted to AI. When they weren’t comparing private jets, business executives were busy asking, \\u201cHow do you make money off AI?\\u201d Marketplaces\\u2019 Lily Jamali is joined by Christina Farr, a health tech investor at OMERS Ventures, for her take on these stories.
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While Marketplace’s Lily Jamali was at CES last week in Las Vegas, she took her first ride on the Vegas Loop, built by Elon Musk’s the Boring Co. In 2013, Musk floated the concept of a hyperloop as a way for people to travel long distances at superfast speeds via pods in vacuum-sealed tubes. The Vegas Loop, as Lily found out, is not that. Developing actual hyperloop technology is hard and costly. Just ask Hyperloop One, a startup that recently shut down after a decade of trying. Lily recently spoke with Bloomberg’s Sarah McBride about Hyperloop One’s demise and what it means for the tech sector’s larger ambition to create hyperloop transport systems.
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Last June, President Joe Biden flew to Silicon Valley to tout the massive federal investment in clean energy made possible by the Inflation Reduction Act. For a long time though, women have been largely shut out of clean tech jobs. And an investigation by the nonprofit newsroom The Fuller Project, reported by Kate Gammon, found that last year, women filled just 32% of green energy jobs, up just 1 percentage point since 2008. Marketplace’s Lily Jamali spoke with senior editor Aaron Glantz about The Fuller Project’s sometimes graphic findings.
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In 2023, we said goodbye to a service you might not have known was still around \\u2014 DVD delivery from Netflix, now a giant in streaming. With a collection of more than 100,000 titles available for delivery in those red, paper envelopes, the DVD service retained some utility even years into the company’s transition. But Netflix pulled the plug on the service in September. Marketplace’s Lily Jamali spoke with Slate writer and editor Sam Adams about what we lost with its demise.
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When Google unveiled its answer to OpenAI’s ChatGPT this month, Gemini, the pitch was: AI that can run efficiently on everything from data centers to your smartphone. But it came with a caveat for users in the UK and the European Union: you can’t use it there, for now. After the EU’s recent passage of the AI Act, Marketplace’s Lily Jamali spoke with Andrea Renda of the Center for European Policy Studies. He says Google is trying to convince European lawmakers that Gemini complies with the continent’s tough privacy law, the General Data Protection Regulation (GDPR). Renda says the GDPR is likely why Gemini hasn’t made it to Europe, yet.
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This time of year, companies tend to open their wallets and choose where they choose to advertise. Those ad dollars are the lifeblood of X, the former Twitter. In the last quarter of 2021, almost 90% of Twitter’s revenue came from ads. That business model was already showing signs of wear after when Elon Musk took over. Now, as the Israel-Hamas war rages on, a new controversial post by Musk has accelerated the flight of advertisers. New York Times journalist Ryan Mac spoke with Marketplace’s Lily Jamali about how the fallout of fleeing advertisers could affect the platform.
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This week, TikTok parent ByteDance said it’s retreating from mainstream video games altogether. Earlier this year, Epic Games, the maker of Fortnite, a game that has had more than 400 million “unique registered users” since its 2017 launch, announced hundreds of layoffs as well. They’re just some examples of the wave of layoffs hitting game companies around the globe. Marketplace’s Lily Jamali spoke with Los Angeles Times reporter Sarah Parvini, who covers the video game sector. In a piece just last week, she wrote that the industry is deep in downsizing mode.
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Remember when President Donald Trump tried to ban TikTok? He called attention to the risk that American users’ data could fall into the hands of Chinese authorities who have ties to the app’s owners. A judge blocked the ban, but even if he hadn’t, experts say so much of our personal information is available to buy from run-of-the-mill data brokers. That includes information on Americans serving in the military, which can have big consequences for national security. Marketplace\\u2019s Lily Jamali spoke to Justin Sherman, senior fellow at Duke University\\u2019s Sanford School of Public Policy, about a new study he led in which his team tried buying just that kind of data.
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It was declared the winner of the search-engine wars way back in 1998. Fortune magazine said the company was poised for much bigger things. That company was, actually, Yahoo. As it turned out, that prediction didn\\u2019t age well. Of course, Google is the real winner of the battle for search engine dominance. How it got there is the subject of the U.S. Justice Department\\u2019s antitrust case against it. Google has just started mounting its defense as the 10-week trial nears its end. Much of the case hinges on the question of default settings on tech devices. Marketplace’s Lily Jamali spoke with her colleague Matt Levin about the role of those settings in the government’s argument.
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Last year, the National Center for Missing and Exploited Children (NCMEC) got more than 10,000 tips about minors extorted in sexting scams. The number is even higher so far this year. And what authorities are noticing is that in a lot of these cases boys are the target. It often starts with direct messages on social media. Flirting leads to requests for explicit photos. And as soon as they hit send, the person on the other end threatens to share the photos unless they get paid. Freelance reporter Chris Moody wrote about what’s being called “sextortion” for the Washington Post. A warning: this conversation includes a mention of teen suicide.
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Thousands of Israelis and Palestinians have lost their lives since Hamas gunmen staged their surprise raid on Oct. 7. In the wake of the attack, Israel’s defense forces have called up more than 350,000 reservists, about 4% of its population. The country’s booming tech industry could be affected more than most, given that so many younger Israelis work in the sector. Fast Company contributing writer Issie Lapowsky recently interviewed several of them, including an Israeli tech lawyer named Yitzy Hammer.
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The talk of late at the Federal Communications Commission is whether to restore net neutrality. When the Barack Obama administration put those rules in place in 2015, the idea was to ensure that internet service providers \\u2014 or ISPs \\u2014 like Verizon and Comcast gave consumers fair access to the web and didn\\u2019t favor sites and services they controlled. But that mandate was repealed two years later under then-FCC Chair Ajit Pai, chosen by then-President Donald Trump. He argued that net neutrality would disincentivize companies from building their networks in low-income, urban and rural areas. Critics of the repeal argued that rural America’s ability to access the internet would be hurt. After the federal repeal, some states adopted their own net neutrality regulations while others didn\\u2019t, which provided a pretty great data set for researchers wanting to know: What would getting rid of net neutrality mean for internet access in rural areas?\\xa0
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The word “bacteria” doesn’t exactly evoke positive images, but scientists at Cornell University recently discovered a novel way to replicate and use a bacterium from Oneida Lake in New York state. It’s called Shewanella oneidensis, and it has a special affinity for the rare-earth elements \\u2014 such as so-called lanthanides, metals that are important for clean, renewable energy technology. The bacteria can be used to process rare-earth metals through a method called biosorption, which is considered safer and less taxing on the environment than current means of extraction. Marketplace’s Lily Jamali discussed the findings with Buz Barstow, a professor of biological and environmental engineering at Cornell and a lead researcher on the project.
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Last weekend, when Hamas launched a surprise attack on Israel, people around the world flocked to Twitter \\u2014 now X \\u2014 for up-to-the-minute information. What they found was a site crawling with misinformation: images captured months or years earlier in unrelated attacks, inaccurate claims about other countries entering the conflict, even a fake White House press release announcing billions of dollars in new U.S. aid to Israel made the rounds. And X’s owner, Elon Musk, promoting accounts known for spreading lies and hate didn’t help. The signal-to-noise ratio on X is worse than ever, said David Clinch, a founding partner of the social media intelligence agency Storyful and co-founder of Media Growth Partners. Marketplace’s Lily Jamali spoke with Clinch about what X users should remember when scrolling through the platform for news on the Israel-Hamas situation.
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Sand Hill Road in Silicon Valley’s Menlo Park is often referred to as the main street of venture capital. Funding from these influential firms can launch a startup into the big time \\u2014 sometimes unicorn status. But just 2% of venture capital goes to all-female teams. That figure is even lower for Black women and Latina founders. A bill just passed by California lawmakers, SB 54, offers a first-in-the-nation push to gather the statistics on who’s getting all that highly sought-after cash. Gov. Gavin Newsom has until next week to sign it into law. Marketplace’s Lily Jamali spoke with reporter Hanisha Harjani of The Fuller Project about how it would work. The following is an edited transcript of their conversation.
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A couple of weeks back, the news broke that a school district in Mason City, Iowa, was using ChatGPT to implement Iowa’s ban on books that include descriptions of sex acts. One book flagged was Buzz Bissinger’s classic “Friday Night Lights.” The thing is, that book includes no such descriptions, according to the author himself. Although the district reversed course, it’s an example of how more government officials are using artificial intelligence at work, in some cases leading to restrictions on tools like ChatGPT. Marketplace’s Lily Jamali spoke with journalist Todd Feathers, who covered this recently in Wired.
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In making the case for the Human Brain Project back in 2009, neuroscientist Henry Markram noted that 2 billion people are affected by some kind of mental disorder. It was time, he said, to explore fundamental questions about how the brain works. The collaboration that resulted involved hundreds of scientists across several nations. This week marks the end of Europe’s ambitious but also at times controversial initiative. Marketplace’s Lily Jamali spoke with Miryam Naddaf, a reporter for the publication Nature, about what the project’s researchers have accomplished.
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We’re going on Week 3 of Google’s high-stakes trial over allegations that it bought its way to dominance in internet search. The Department of Justice and several states allege that the tech giant has maintained a lucrative monopoly through exclusive contracts with browser companies and phone makers like Apple and Samsung. Google has countered that it’s dominant in search because it offers the best product. Covering this trial has been a complicated task. Part of the challenge is that Google and other companies involved have moved to shield documents from public view. That applies to some testimony too. Leah Nylen, an antitrust reporter for Bloomberg who’s been present throughout, told Marketplace’s Lily Jamali about the trade-offs involved in these confidentiality decisions.
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When ChatGPT came on the scene in November, it sent schools across the country into a panic. Some districts immediately started setting rules around how students could use artificial intelligence programs in their schoolwork. Others moved to ban them altogether. All this happened while information about the good and the bad of AI’s foray into classrooms was still pretty scarce. Researchers at the Center for Democracy & Technology, based in Washington, D.C., gathered data to counter some of the hype. Marketplace’s Lily Jamali discussed it with Elizabeth Laird, CDT’s director of equity in civic technology and a co-author of a report out this week.
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We are a little more than a year away from Election Day, and voters have probably heard something about candidates’ views on the economy, foreign policy and other issues in the media daily. But today, “Marketplace Tech” is looking at what candidates are telling voters about their plans for the future of technology in the United States. How are they framing issues related to artificial intelligence, social media and the power of Big Tech? If you scroll through the websites of the leading candidates, tech might not seem very high on their priority list so far. But tech is definitely on the agenda \\u2014 you just have to know where to look and what to listen for. Marketplace’s Lily Jamali spoke with Dave Weigel, politics reporter for the news website Semafor, about how the contenders are defining and spinning tech to influence voters.
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Saturday marks one year since the death of Mahsa Amini, the young woman who was arrested by the Islamic Republic of Iran’s “morality police” for allegedly violating its strict dress code for women. She died in custody. Protests that started at Amini’s funeral quickly spread across the country. Iranians have depended on messaging apps and social media to share information and try to stay safe. But staying connected hasn’t been easy, according to Shaghayegh Norouzi and Reza Ghazinouri with the U.S.-based nonprofit United for Iran. Marketplace’s Lily Jamali spoke with Norouzi and Ghazinouri about the online resources United for Iran has developed and the technology used by activists across the country.
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Here on Earth, the satellites that make up Starlink look like a string of stars travelling across the night sky. More than 4,000 of them are circling the Earth in low orbit right now. They’re part of the private venture that\\u2019s the brainchild of billionaire and SpaceX founder Elon Musk. Last year, when Russia invaded Ukraine, Musk sent Starlink terminals there so Ukraine could stay connected to the internet. But turns out Musk controls both the on and the off switch on that technology, giving him an outsized role in the conflict, according to Steven Feldstein of the Carnegie Endowment for International Peace. He’s out with a story in The Atlantic on how that happened and what can be done about it.
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Then-Twitter CEO Jack Dorsey banned them in 2019. Now, owner and Chair Elon Musk is officially bringing back political ads from parties and candidates to the company he renamed X, expanding its push into cause-based advertising. The move could boost revenue; some big brands have been less than eager to buy ads on the platform since Musk took over. X didn’t respond to a request for comment by the time of taping, but it has said it plans to expand its safety and elections team ahead of the 2024 elections in the United States. That, of course, would come after deep staff cuts. For analysis, Marketplace’s Lily Jamali had a chat with Jonathan Lemire, host of “Way Too Early” on MSNBC and the White House bureau chief at Politico, and Katie Harbath, a fellow at the Bipartisan Policy Center.
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YouTube recently announced a partnership with Universal Music Group to launch a music AI incubator. Their goal is to come up with new artificial intelligence projects and protect artists. The venture comes after songs featuring AI versions of singers like Drake, Kanye West and Frank Sinatra got viral attention, raising questions around how copyright law applies to AI-derived music and who should be paid. Marketplace’s Lily Jamali spoke with Nilay Patel, editor-in-chief of The Verge and host of the Decoder podcast, about how the deal could breed innovation but also create serious problems.
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According to the Pew Research Center, about one-third of Americans have at least one tattoo. Most get one to honor someone or make a statement. But a nanoengineer in Colorado, a tattoo artist to the stars and a former doctoral student have long-term hopes for smart tattoos with a health purpose. They’re starting with ink that can appear and disappear with different kinds of light.
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Video games are about a lot more than having fun. They also give us narrative lessons and messages about the economy and culture \\u2014 issues that often affect the people who make them. “Marketplace Morning Report” host David Brancaccio has been reporting on this in a series called “Skin in the Game.” The series took him to Oakland, California, for a visit to a nonprofit group called Gameheads. Marketplace’s Lily Jamali spoke with David about how the medium is giving students at Gameheads an outlet to translate their personal experiences into stories.
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This year could become the hottest one ever recorded. In reporting on the climate crisis, carbon dioxide gets most of the headlines. But molecule for molecule, methane is a far more potent greenhouse gas. It’s odorless and colorless, making it difficult to detect. While CO2 can linger in the atmosphere for centuries, methane lasts more like seven to 12 years. And because methane is so potent, the ability to quickly detect and fix leaks could have an immediate climate benefit. The nonprofit Carbon Mapper tracks greenhouse gas emissions by flying planes with imaging spectrometers over oil and natural gas hubs and other spots where leaks can cluster. But to scale things up, it’s working with NASA’s Jet Propulsion Laboratory on an instrument that can detect methane releases from space. Marketplace’s Lily Jamali recently spoke about the mission and its mechanics with JPL senior research scientist Rob Green at the lab’s campus in Pasadena, California, outside the “clean room” where the instrument has been developed.
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Warning: This conversation isn’t appropriate for all listeners.
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YouTube\\u2019s recommendation algorithm has always been key to keeping users on the site. Watch a cute cat video, and the platform spews countless more of the same. But that also applies to harmful content, which the YouTube algorithm sometimes serves up not just to adults, but also to kids. Well, this month, Google-owned YouTube said it’ll stop displaying recommended videos to some users who have turned off their watch histories. Marketplace’s Lily Jamali discussed this with Katie Paul, director of the Tech Transparency Project, an organization that “seeks to hold large technology companies accountable.” Paul said controls on the recommendation algorithm on the site’s homepage are vital.
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Warning: This episode contains references to sexual abuse and violence.
\\n\\nWhether for a hookup or to find true love, 3 out of 10 American adults say they have used a dating app, according to the Pew Research Center. But an investigation out Wednesday from Mother Jones looks into how these apps can also incubate abuse, finding that companies like Grindr and Match Group have failed to protect some of their users from predators. At the heart of this story is this question: Is that the companies’ responsibility? The tech industry has long argued the answer is no, thanks to Section 230 of the Communications Decency Act, which protects internet companies from liability for content posted xx on their sites. Abby Vesoulis is the author of the Mother Jones investigation. Her story begins with Matthew Herrick, whose ex-boyfriend created fake profiles of him on Grindr.
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We’re quickly coming up on one year since ChatGPT was released to the public. In that time, it and other generative AI tools have placed artificial intelligence front and center in a larger discussion about the future of work, art, ethics and pretty much everything else. So, what do Americans think about AI now? The upshot is that many of you are checking the “somewhat concerned” and “mostly concerned” boxes on this one. And it seems like Democrats and Republicans are generally on the same page regarding the future of AI. Marketplace’s Lily Jamali discussed the question with Ryan Heath, global tech correspondent for Axios, who recently combed through several surveys to get a sense of the country’s current sentiment toward AI.
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The artists, producers, designers, and others who make your favorite video games have the technical chops to make it in the industy. But they also bring their personal stories and experiences to the job \\u2014 and they’re able to take players along. Gameheads, a nonprofit based in Oakland, California, is teaching the next generation of developers how to do that, encouraging them to incorporate themes from their own lives, like gentrification and mental health, into the games they create. Lisette Titre-Montgomery is a veteran art director in the game industry and a Gameheads instructor. She shared how she got started and why she’s helping others break into the business of making games.
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The Joe Biden administration has begun work on a cybersecurity certification program for online devices and appliances that may be vulnerable to hacks or other invasive cyberattacks. Consumers can basically think of this U.S. Cyber Trust Mark as akin to a nutrition label, but in this case it tells you if your smart speakers, baby monitor or fitness tracker are secure. Marketplace’s Lily Jamali spoke with Stacey Higginbotham, founder and editor of the Internet of Things newsletter, about why getting this program out soon is vital to strengthening national cybersecurity.
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There\\u2019s a lot at stake in the artificial intelligence race, and although it may feel like it’s everywhere, the U.S. AI race is primarily playing out in just a few places \\u2014 specifically, hubs that offer AI entrepreneurs advantages like capital, talent and more. That helps explain why so many AI companies, patents, job opportunities and so much else are concentrated in Silicon Valley and other very expensive, mostly coastal U.S. cities, said Mark Muro, a senior fellow at Brookings Metro. Marketplace’s Lily Jamali spoke with Muro about that concentration and what it means for AI development going forward.
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It sure feels like we’re on the verge of an artificial intelligence revolution in many workplaces. New tools like chatbots and image generators have taken the tech world by storm, but many businesses across the economy are still figuring out what exactly it means for them. That’s often where firms like Accenture come in. It offers business services and consulting. Last month, Accenture surveyed more than 2,300 C-suite leaders across industries and around the world on their thinking about integrating generative tools into their workflows. Marketplace’s Meghan McCarty Carino spoke with Lan Guan, the global lead for data and AI at Accenture, who said the survey found almost universal enthusiasm.
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Even the most impressive artificial intelligence today isn’t quite what we see in science fiction. The superintelligent humanoids of “Westworld,” the malevolent supercomputer in “2001: A Space Odyssey” and the emotionally attuned operating system in “Her” are all more like artificial general intelligence, rather than just artificial intelligence. They’re machines that are capable of everything humans are, or even more. As far as we know, AGI hasn’t become a reality yet. But John Licato, a professor of computer science at the University of South Florida, tells Marketplace’s Meghan McCarty Carino that experts don’t always agree on where the tipping point is.
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Most online services that children use are likely monetizing their data in some way, according to a new report from Common Sense Media. The nonprofit analyzed the privacy policies of more than 200 popular internet platforms and found that about three-quarters of them were sharing user data or lacked transparency about how they use personal data. Disclosing those details and offering users a chance to opt out is required in California under the latest expansion of the state’s landmark privacy law, which was sponsored by Common Sense. A recent court ruling extended the deadline to comply with the new privacy provisions to March 29. Marketplace’s Meghan McCarty Carino spoke to Jim Steyer, CEO of Common Sense Media, about how many companies’ current privacy policies can be misleading.
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The movie “Oppenheimer,” about the making of the nuclear bomb, opened last week, and the subject matter has spurred an unavoidable comparison with artificial intelligence. Leaders at AI companies like OpenAI and Anthropic have explicitly framed the risks of developing AI in those terms, while historical accounts of the Manhattan Project have become required reading among some researchers. That’s according to Vox senior correspondent Dylan Matthews. Marketplace’s Meghan McCarty Carino spoke to Matthews about his recent reporting on the parallels between AI and nuclear weapons.
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For the most part, it’s not too hard to get access to movies from the last decade or even the last century. But if you want to experience a video game from before, say, the ancient era of 2010? Good luck. A new report from the Video Game History Foundation and the Software Preservation Network finds that 87% of those older games are “critically endangered.” They’re not commercially available to the public unless fans have dozens of different old systems to play them on or travel to an archive in person and play them there. In other words, the roots of this hugely influential artistic and cultural medium are in danger of being lost. Marketplace’s Meghan McCarty Carino spoke with Phil Salvador, library director for the Video Game History Foundation, about the report.
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The hot, new thing in social media is not really that new at all. And that’s kind of the point. The app Threads from Meta looks like a familiar blend of Twitter and Instagram. It’s attracted more than 100 million users in less than a week, pulling way ahead of Twitter alternatives like Mastodon or Bluesky, in large part because it’s part of an already established social media brand. You don’t have to start from scratch on Threads; just log in with your Instagram credentials and import all your follows with the push of a button. But there’s some baggage that comes along with that Insta network, said Shirin Ghaffary, a senior correspondent at Vox who covers social media. She talked about it with Marketplace’s Meghan McCarty Carino.
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This episode originally aired May 3, 2023.
\\nWhile it\\u2019s never been easy to get one of the coveted spots at big-name Silicon Valley firms, this year there\\u2019s an added wrinkle: The tech industry is reeling from mass layoffs. Many human resources departments and recruiting budgets have been slashed, which could put up even more barriers for candidates from underrepresented groups, said Ruthe Farmer, founder and CEO of the Last Mile Education Fund, which helps low-income students get through college and get on track for a career in tech. That\\u2019s challenging even in the best of times, she told Marketplace\\u2019s Meghan McCarty Carino. The following is an edited transcript of their conversation.
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This episode was originally published on Mar. 28, 2023.
\\nDigital tools like virtual therapy and meditation apps have made mental health care more accessible. But they\\u2019ve made data about the people using them more accessible too. That\\u2019s what Joanne Kim found while conducting research as an undergraduate student at Duke University. The\\xa0final report was published in February. During her study, Kim identified 11 data broker firms willing and able to sell highly sensitive mental health data to her. Marketplace\\u2019s Meghan McCarty Carino spoke with Justin Sherman, a senior fellow at Duke\\u2019s Sanford School of Public Policy who helped oversee the study, about how this data ends up on the market.
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Amazon and Walmart. Walmart and Amazon. Separately and together, for better or worse, these megaretailers have transformed how Americans transact. It’s the subject of a new book: “Winner Sells All: Amazon, Walmart and the Battle for Our Wallets.” Author Jason Del Rey says that in recent years, the two have been almost mirror images, with Walmart chasing online sales while Amazon opens physical stores.
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Politics is a game in which the truth often gets stretched. But new artificial intelligence tools are making it easy for anyone to bend reality into a pretzel. AI-generated video, still images and fundraising emails are already popping up on the campaign trail. There are fake photos of Donald Trump embracing Dr. Anthony Fauci, exaggerated dystopian Toronto cityscapes and a stock photo of a woman with a curious surplus of arms. The threat goes beyond the occasional extra appendage or incendiary but obvious deepfake, says Mike Hamilton, co-founder of cybersecurity firm Critical Insight. He spoke with Marketplace’s Meghan McCarty Carino about AI\\u2019s power to enable election manipulators to finely target specific groups of voters with disinformation.
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The Gay and Lesbian Alliance Against Defamation (GLAAD) recently released its annual social media safety index. It scores the five biggest platforms \\u2014 Facebook, Instagram, TikTok, YouTube and Twitter \\u2014 on how well they’re doing protecting LGBTQ+ users from harassment and abuse. All five platforms received failing grades. Facebook, Instagram, TikTok and YouTube did improve their scores slightly over last year but Twitter\\u2019s score sank, hitting a new low of 33%, according to Jenni Olson, GLAAD\\u2019s Program Director for Social Media Safety.
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Concern about the harm social media can do to young people is growing. But to protect kids, platforms have to know who is underage. That\\u2019s why user age verification has become a focus for policymakers. Several states have passed laws that require it. But these policies require a range of trade-offs, according to a new analysis from Utah State University\\u2019s Center for Growth and Opportunity. Matt Perault and Scott Brennen of the University of North Carolina at Chapel Hill\\u2019s Center on Technology Policy co-wrote that research. Marketplace’s Meghan McCarty Carino discussed the costs and benefits involved in various age verification methods with the pair.
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We’re looking back on a year of life under the pandemic, and it’s clear that the internet remains everything. As long as you have access. The year showed us just how much that infrastructure could use some improving. We called one of the country’s biggest internet and wireless providers, AT&T, which has been criticized for rolling out high-speed fiber to only about 30% of the homes in its 21-state territory. The company says it’s investing heavily in 5G. It just spent $23 billion on wireless spectrum. The person in charge of building out these networks is AT&T Communications CEO Jeff McElfresh. He told Molly Wood that AT&T plans to keep expanding fiber to 3 million more customers this year and that wireless won’t be the last-mile solution in place of fiber.
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Part of the problem with the COVID-19 vaccine is that the tech to get it isn’t accessible to the people who need it most. Online-only appointment systems are leaving out people without internet access or devices, and clunky, buggy websites are testing everyone’s digital literacy. For Nicol Turner Lee, a fellow at the Brookings Institution, it’s part of a bigger problem that needs a big solution. We’ve got tech that’s unevenly distributed, plus a struggling economy that needs to transition to the digital age. So Turner Lee proposes that big solution in a recent piece for Brookings: a Tech New Deal and a paid civilian corps of tech-savvy people to do building, training and outreach. The idea is that maybe the next big disaster solution won’t leave people behind.
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For Black History Month, we’re looking at the history of Blackness on the internet. Through most of that history, Black women in particular have been disproportionately harassed and abused. And then ignored when they tried to report that abuse or point out how tech might be misused to further oppress people online and offline. Ignored by tech companies and, it must be said, by journalists, too. Researcher and writer Sydette Harry wrote about this in Wired in a piece called “Listening to Black Women: The Innovation Tech Can’t Figure Out.” Molly asked her: “What could the internet look like right now if we had listened to Black women all along?”
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Climate change is high on President Joe Biden’s agenda. Last week, on his first day in office, the United States rejoined the Paris climate accord. Reuters reports he’s expected to announce a climate order that will introduce new regulations and make climate change a national security priority. And Biden has tied economic recovery to climate investment — new jobs, new infrastructure and new funding. Molly spoke with Jay Koh, managing director of the private equity firm Lightsmith Group, which is focused on climate adaptation technology.
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All this week on, we’re revisiting some of our shows from 2020 that touch on issues we think will continue to be pivotal in the year ahead. Chief among those is the internet. It now touches pretty much every part of our lives, but not everyone has access to good service. Earlier this month, the FCC announced the results of a $9 billion auction to provide high-speed broadband to homes and businesses that don’t have it. The money comes from something called the Rural Digital Opportunity Fund, and this is just the first chunk of money to come from it. The FCC is planning to allocate billions more. But the data the FCC is using to map where broadband is most needed is wildly inaccurate, even by the agency’s own admission. Molly speaks with Nicol Turner Lee, who researches technology access as a fellow in the Center for Technology Innovation at the Brookings Institution. She says the coronavirus pandemic has made the mapping problem even more obvious.
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The incoming Biden administration will have a long list of policy initiatives, but since the last time Joe Biden was in the White House, tech policy has taken on a much bigger role. Back in 2017, President Trump’s FCC overturned net neutrality regulations. In the years since, the administration has made tech a huge part of its China trade policy, launched antitrust investigations and crafted executive orders on immigration that severely restricted the flow of tech talent. And then there’s the whole social media thing. So what will a Biden administration tackle? Molly speaks with Tom Merritt, host of the “Daily Tech News Show” podcast.
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The world of private equity — the hedge funds, the venture capital, the people pouring a ton of money into startups — comes with a huge risk. The reward can be huge too. But if you want a piece of this world, you have to be what’s known as an accredited investor, which means you need to be rich. The idea, historically, was to protect people from getting swindled into throwing their life savings into some sketchy investment. But as time has gone on, people have criticized the rule as a wall that’s shut a lot of people out from opportunities to gain wealth. Now, the Securities and Exchange Commission is changing the rules. Molly speaks with Arlan Hamilton, founder of the venture capital firm Backstage Capital, who has been pushing for changes that could reduce the racial wealth gap. She says anyone old enough can make a bet and lose it all in Vegas, so why not in the casino of private equity?
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Facebook said this week it’s taken down several networks of fake accounts to guard against meddling in the U.S. election, the latest crop tied to Russian intelligence services. The company says those accounts on Facebook and Instagram could have been used to leak hacked documents. It also removed several inauthentic Chinese accounts that in some cases shared material related to President Donald Trump and former Vice President Joe Biden. Amy Scott speaks with Sarah Frier, a reporter for Bloomberg, who’s been following developments.
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To slow the spread of coronavirus, testing is essential — and not just getting a test, but getting the results back as quickly as possible. A shortage of the equipment and chemicals needed to perform the tests is part of the problem, but the country also lacks a robust electronic medical record system, which would allow information to be shared seamlessly. We wondered: How much is that slowing everything down? Amy Scott speaks with Julia Adler-Milstein, a professor of medicine at the University of California, San Francisco, where her research focuses on electronic health records. She says part of the problem is all the different software providers — companies like Epic, CareCloud and Athenahealth — don’t play well together.
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It’s yet another Monday, and each week this fall we’re covering the challenges of remote school. As parents try to figure out the best digital options, enrollment in alternative online schools is skyrocketing. Some of these are for-profit schools that get public money from states or public school districts for each student that they enroll. They have been around for years. Jennifer King Rice is a professor of education at the University of Maryland who’s studied for-profit virtual schools. She tells Molly that just because they have experience in remote learning doesn’t means their outcomes are better.
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As Black Lives Matter protests continue around the country, police are using facial recognition and all kinds of other technology to arrest protesters and organizers. While, in some cases, the people arrested did commit crimes, after-the-fact arrests can have a chilling effect on free speech and lead to cases of mistaken identity. They also show us just how much surveillance is part of our lives. Molly speaks with Simone Browne, author of “Dark Matters: On the Surveillance of Blackness.”
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This week alone in our changed climate: More than two dozen people have died in wildfires in Western states and more are missing. Forecasters predict life-threatening flooding from Hurricane Sally in the Gulf. And the foundations of two major Antarctic glaciers are crumbling, threatening dramatic sea level rise. Bill Gates is founder of the billion-dollar Breakthrough Energy Ventures investment fund. He tells Molly Wood that American innovation is still necessary if we’re going to meet U.N. goals of becoming carbon neutral by 2050.
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Facebook is feeling the pressure to deal with election disinformation. This week the FBI uncovered a new Russian propaganda campaign targeting the 2020 election. And Facebook announced it would block new political ads for a week before the election. So, how does it feel to work at Facebook right now? Molly speaks with Ryan Mac, a senior tech reporter at BuzzFeed. He says the company has an internal communications platform called Workplace, and it’s full of debate.
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Last month, we spoke with Haben Girma, a disability rights advocate, who told us self-driving cars could be an especially powerful tool. “Imagine the freedom, the independence,” she said. “I was talking to someone who works at one of these companies, and he said, ‘We’re a few years from releasing the car. Maybe 10 years from now we’ll think about disability access.’” So how are car companies approaching autonomy and accessibility, and couldn’t they include access for all from the ground up? Molly speaks with Mark Takahashi, who works for the auto research site Edmunds.
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QAnon is gaining followers fast. Social media algorithms are putting QAnon posts in front of their users, QAnon is infiltrating GOP politics and, experts say, increasingly QAnon seems less like a fringe conspiracy theory and more like a cult. Molly speaks with Rachel Bernstein, an educator and therapist who is on the advisory board of the International Cultic Studies Association. She says most cult movements take hold in times of trouble.
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This week, a group of venture capital firms announced that they’re planning to make diversity a core part of their deals with startup founders. The 10 firms committed to including new standard language in the contracts, called term sheets, they make with startup founders. It’s a diversity rider that says that the company and lead investor will make “every attempt” to include a member of an underrepresented group as a co-investor. It’s not binding, but the idea is that it’ll create opportunity for underrepresented investors to participate in deals and attract founders who prioritize a commitment to equity. Molly Wood speaks with Alejandro Guerrero, who started the initiative and is a principal with the Los Angeles-based firm Act One Ventures.
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The European Court of Justice in Luxembourg ruled that the way thousands of companies share personal data between the U.S. and Europe. They use something called “Privacy Shield,” which isn’t an app. It’s a set of legal rules to moving information back and forth. But the court ruled that doesn’t do enough to protect European’s data from the U.S. government. I spoke with Adam Satariano, a European technology correspondent at The New York Times. He says it’s hard to tell exactly what happens next.
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Google made a new push for more defense work this week, with an approach to cloud computing it thinks should appeal to government customers. Until now, Google has mostly sat those lucrative contracts out, in part because it’s faced pushback from some employees. Other tech companies have, too. But new reporting shows Big Tech is doing a lot more defense and law enforcement work than perhaps was realized. I spoke with Jack Poulson, a former senior research scientist at Google. He now runs the nonprofit Tech Inquiry and has reported on the thousands of subcontracts tech companies have with defense contractors.
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Most restaurants right now are open for delivery or pickup only, and that means a lot of them are relying on third-party delivery services like Grubhub, DoorDash or Uber Eats. Those services can charge significant fees to restaurants, and some restaurants complain those fees are unsustainable. Some cities have capped those fees and now the delivery companies say the caps are unsustainable. Host Molly Wood speaks with Venessa Wong, a senior reporter at BuzzFeed News.
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Ventilators, dialysis machines and mechanical beds are more important than ever. That equipment, of course, breaks down. And some manufacturers restrict access to repair information, so hospital technicians can’t just fix things themselves. Molly Wood speaks with iFixit CEO Kyle Wiens, who just launched a public database of medical-equipment repair manuals.
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