Podcasts Technology CX Expert Talks
CX Expert Talks

CX Expert Talks

8 episodes

Welcome to the CX Expert Talks Podcast powered by Alterna CX. We are bringing together industry experts, best practice stories from our customers and the newest insights on Customer Experience Management. Reach out to us for any inquiries or questions at www.alternacx.com/contact-us

Podcasts

How to Drive Branded Customer Experience Transformation in a Challenging and Highly Regulated Industry?

Published: Sept. 30, 2020, 6:53 a.m.
Duration: 27 minutes 34 seconds

Listed in: Technology

The Future of Retail and Customer Experience

Published: Sept. 1, 2020, 10:23 a.m.
Duration: 34 minutes 18 seconds

Listed in: Technology

Using Contextual Relevance to Drive Continuous Improvement in Customer Experience

Published: July 9, 2020, 12:11 p.m.
Duration: 23 minutes 23 seconds

Listed in: Technology

Making Insight Generation a Habit

Published: July 1, 2020, 2:20 p.m.
Duration: 21 minutes 41 seconds

Listed in: Technology

Keep Calm and Invest in Digital: The Impact of Covid-19 on the Financial Institutions and Customer Experience

Published: April 17, 2020, 8:35 a.m.
Duration: 34 minutes 8 seconds

Listed in: Technology

Melih Ozgul of Metro C&C Turkey: Connecting the Dots Around the Customer

Published: March 3, 2020, 7:35 a.m.
Duration: 22 minutes 28 seconds

Listed in: Technology

Don't Be Afraid to Ask Why: Text Analytics in Action

Published: Aug. 21, 2019, 10:52 a.m.
Duration: 18 minutes 32 seconds

Listed in: Technology

Creating a CX Driven Culture for Retail Banking

Published: Aug. 8, 2019, 3:10 p.m.
Duration: 31 minutes 4 seconds

Listed in: Technology