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#44 CX and Innovation in the context of AI
In this podcast 44, I had a detailed conversation with a data science and machine learning lead from SAP, Nick Pendar on the aspects of how SAP is innovating with AI in the CX space. We have discussed the various solutions in the CX space - marketing cloud, service cloud, sales cloud and commerce cloud and highlighted the aspects of how personalized experiences and recommendations are provided to the customers etc. Stay tuned for more interesting conversations from the (XTrawAI.com) podcast series on machine learning and AI applications.
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