The Citrix ITSM Adapter service is a cloud-enabled service that, when installed in a ServiceNow instance, provides an easy way to seamlessly integrate ServiceNow capabilities with your Citrix environments. With the Citrix ITSM Adapter for ServiceNow, you can:
With this integration, you\u2019ll be able to save valuable time spent by your IT team on manual and one-off processes by automating mundane work, as well as help empower end users to stay productive. By improving the IT management of Citrix services while enhancing the user experience, everyone gets more time to focus on the strategic priorities that matter most.
Over the past few months, the Citrix ITSM team has delivered many new features and enhancements through the 21.12.1 and 22.3.0 releases. For a complete list of what we\u2019ve introduced in the past several releases, please visit our product documentation.
In this blog post, we will highlight some of the key enhancements we\u2019ve introduced with the Citrix ITSM Adapter for ServiceNow service. Let\u2019s take a look at some of these releases in more detail.
Host: Andy Whiteside
Co-host: Bill Sutton
Co-host: Geremy Meyers
Co-host: Todd Smith
Guest: Amir Trujillo
Guest: Charlie Lopez