Downtime is the enemy of fleets everywhere\u2013a tire problem while on the road is a cog in the supply chain wheel, so to speak. Luckily, independent tire dealers and their teams act as the \u201csuperhero\u201d when it comes to responding to service calls in a timely manner. Yet, while on the side of the road, your teams need to be equipped with not only the proper tools, but also the right training to protect themselves and successfully service the out-of-commission wheel assemblies.
That\u2019s why learning proper tire service techniques is so important, whether your techs are out in the field or in the shop. In this episode of What\u2019s Treading with Tire Review, presented by AAPEX 2022, Russ Devens, director of safety and risk management for McCarthy Tire Service, explains the training and techniques independent tire dealers must provide their technicians and how training can remain top of mind at the shop. Russ dives into:
- Three common safety mistakes when technicians are called to service a commercial tire (0:56)
- The importance of site assessment during a commercial tire service call (4:13)
- Equipment and resources that dealers should be giving their commercial tire service technicians (7:31)
- The dangers of complacency with commercial tire technicians and how dealers can handle this on their staff (10:51)
- Best practices for forming relationships with the fleet/driver when on a service call (13:09)
Listen to this episode here or subscribe to What\u2019s Treading with Tire Review on\xa0
Apple Podcasts: https://podcasts.apple.com/us/podcast/whats-treading-with-tire-review/id1470309726
Spotify: https://open.spotify.com/show/1GA3lp6AFo7V7EEG5awHaE
Google Podcasts: https://play.google.com/music/listen?u=0#/ps/Iv76bs6re7unom4p76myj3cakhm
You can watch the video version of this podcast\xa0on YouTube here: https://www.youtube.com/watch?v=6rYE1NOtnlw&list=PLVkqUUE022sdAVQ6DuHU8cxd3FS2ni9vA