Podcast - Customer Journey Mapping 101

Published: April 2, 2018, 4:26 p.m.

Want an inside perspective on how large companies are using customer journey mapping?\nListen to our podcast for tips from a pro, Mathieu Paradis, Senior Director of Customer Experience Design at the National Bank of Canada.\nLed by our VP of Strategy and Design, Anastasia Simitsis, the podcast will address the challenges large organizations face on their road to customer-centric transformation.