Saving Customers & Agents Time with AI: Puneet Mehta at Netomi

Published: Jan. 3, 2020, 11 a.m.

In this episode, we interview Puneet Mehta, Founder and CEO of Netomi. They\u2019re a machine intelligence company that uses AI to turn customer service into a competitive edge. Puneet spent much of his career as a tech entrepreneur as well as on Wall Street building trading AI.  

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His current venture, started in 2015, is focused on customer service and what he calls a \u201cworkplace multiplier for enterprise companies,\u201d striving to give time back to customers and agents.   

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We discuss Mehta\u2019s ambitious plans to become a publicly traded company over the next few years.