In this episode, we interview Puneet Mehta, Founder and CEO of Netomi. They\u2019re a machine intelligence company that uses AI to turn customer service into a competitive edge. Puneet spent much of his career as a tech entrepreneur as well as on Wall Street building trading AI.
\nHis current venture, started in 2015, is focused on customer service and what he calls a \u201cworkplace multiplier for enterprise companies,\u201d striving to give time back to customers and agents.
\nWe discuss Mehta\u2019s ambitious plans to become a publicly traded company over the next few years.