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Daniel Cunningham was running a property management company in Los Angeles when a boiler in one of his buildings overheated and caught fire. Thankfully, no one was hurt, but the residents lost hot water, rent credits had to be given to over 300 people, and the new boiler could only be installed via helicopter. 

The community managers simply didn\u2019t know that vendors needed to be maintaining the equipment. Now they knew\u2014but for how long? Managing a building is more than just maintaining heating and plumbing, it\u2019s about maintaining institutional knowledge. Buildings are made up of exceedingly complex systems and components that require an in-depth understanding that is easily lost from one manager to the next. 

And it\u2019s not just the inner workings of a building that need to be understood\u2014it\u2019s marketing, real estate law, finance, and more. Daniel\u2019s first thought was to author a book on the subject. His better thought was to start a new company, Leonardo247. 

In this edition of UpTech Report, Daniel tells the story of Leonardo247\u2019s inspiration, and how it\u2019s helping companies avoid the next disaster.