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Frequently Asked Questions
Q. I lost my job. What do I do now?
The most important thing is to find
another job. Start by registering as a job
seeker on WorkInTexas.com. See Help for
Job Seekers, page 2, and Work
Search Requirements, page 8.
Q. Will I get unemployment benefits?
Not everyone who applies gets benefits. You must have enough past wages, a
qualifying job separation, and meet ongoing requirements. You can appeal any
decision against you. See Qualifying for Unemployment Benefits, pages 5-8.
Q. What can I do online?
Use ui.texasworkforce.org to request a payment, view claim and payment status,
view appeal status, submit an appeal, change payment option, print a work search
log, and more.
Q. How do I request payments or review my claim and payment history?
Go to ui.texasworkforce.org or call 800-558-8321. See page 9.
Q. When will I get my first benefit payment?
Approximately four weeks after you apply. See Investigating Your Claim, page 9.
Q. Why is my first payment for only one week?
See Waiting Week, page 11.
Q. How do I stop my unemployment after I find full-time work?
Report you returned to full-time work at ui.texasworkforce.org or by calling Tele-Serv
at 800-558-8321. See Waiting Week, page 11.
Q. Did I pay unemployment taxes when I was working?
No. In Texas, employers pay for your benefits. It is against the law for employers to
deduct unemployment taxes from your wages.

https://www.twc.texas.gov/files/jobseekers/unemployment-benefits-handbook-twc.pdf