Drawing on over 20 years of work in the consumer market, both through brand marketing and hands-on product design \u2013 and using case studies including robotics, AI, medical devices and health and retail \u2013 you\u2019ll gain a new set of tools and techniques to help create connected experiences for understanding the functional, experiential, and emotional aspects of user needs.\n\nFull video: https://youtu.be/k3_nEshBmmY\nAll about TNW Conference: https://tnw.to/conference