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On this week\u2019s episode of This Much I Know, we have Cristina Fonseca, co-founder of Talkdesk and Indico Capital Partners, unpacking what it takes to build the next powerhouse enterprise SaaS business. Cristina took Talkdesk, which allows any company to create a call centre in the cloud, from 0-150 employees, raising $24M in venture funding and evolving \u2018from engineer to psychologist\u2019 in the process. Cristina also takes us through her transition to the other side of the table, detailing the move from being an operational founder to venture partner at one of Lisbon\u2019s first early-stage VC funds. \n\nTune in to hear Cristina\u2019s tips to founders who are starting out their journey in building enterprise SaaS businesses, why hiring sub-exceptional talent is costly business and the challenges facing the European venture ecosystem today.\n\nLinks: \nCristina Fonseca - twitter.com/cnfonseca\nIndico Capital Partners - www.indicocapital.com\nTalkdesk - www.talkdesk.com\nCarlos Espinal - twitter.com/cee\nSeedcamp - seedcamp.com