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Dr. Carol Stewart is an in-demand expert and innovative educator who has helped hundreds of people understand the consequences of corporate behavior through seminars, speeches and in the classroom. With over 20 years experience as a public speaker, corporate trainer and educator, and a doctorate in Communication from Regent University, Carol is widely considered an authority on crisis communication. She provides her audience with a unique perspective on real life crises and encourages critical thinking and opportunities for change. Her dissertation, "Lessons Learned: How JetBlue Airways Used Apologia and New Media to Survive a Crisis: A Case Study" looked at JetBlue's various stakeholders and how every decision JetBlue made impacted one of the stakeholders in some capacity. The case study also looked at the effectiveness of new media in a crisis. - www.drcarolstewart.com

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