Sonos CEO discusses the Arc and customer backlash over leaving old products behind

Published: May 6, 2020, 9:36 p.m.

b'This week we saw Sonos announce several new products, most significantly the Arc, which is the company\\u2019s first soundbar to support Dolby Atmos. Other new devices include the Sonos Five speaker and a refreshed Sub, and all three will only work with Sonos\\u2019 new S2 app that launches next month.\\nSonos CEO Patrick Spence sat down virtually with Verge editor-in-chief Nilay Patel for The Vergecast to discuss the new products, the S2 update, the backlash that Sonos took from customers over its \\u201cRecycle Mode\\u201d, and the perception that the company is leaving customers with older Sonos hardware behind.\\nLearn more about your ad choices. Visit podcastchoices.com/adchoices'