Ep. 857 - Mike Forman (Sr. Director of Branding, Carolina Hurricanes)

Published: Feb. 22, 2018, 8 a.m.

Mike Forman has entered into the unique experience of helping on-board his new ownership group at the Carolina Hurricanes, which has helped re-invigorate the local fan base as well as create dynamic, outside the box thinking. Forman describes the process of meetings, which has solidified direction toward a fan-focused model of customer service and branding.