Ep. 259 - Security Awareness Series - Listen Up Social Engineering Your Help Desk with Aaron Painter

Published: May 20, 2024, 4 a.m.

Today on the Social-Engineer Podcast: The Security Awareness Series, Chris is joined by Aaron Painter. Aaron is the CEO of Nametag Inc., the company who invented "Sign in with ID" as a more secure alternative to passwords.

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After watching too many friends and family members fall victim to identity theft and online fraud, Aaron assembled a team of security experts to build the next generation of online account protection. Nametag has a mission to bring authenticity to the internet and enable people to build more trusted relationships. They believe security should be centered around you, the user, and that your identity - like your privacy - is a valuable asset worth protecting.

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Having lived and worked in six countries across four continents, Aaron exemplifies a new generation of global leaders. In his 2017 best-selling book, LOYAL, he describes his key to leadership: fostering a culture of listening. Through codifying and implementing a business framework of listening, Aaron has built success across the world. [May 20, 2024]

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00:00 - Intro

00:20 - Intro Links:

-\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Social-Engineer.com\xa0- http://www.social-engineer.com/

-\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Managed Voice Phishing\xa0- https://www.social-engineer.com/services/vishing-service/

-\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Managed Email Phishing\xa0- https://www.social-engineer.com/services/se-phishing-service/

-\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Adversarial\xa0Simulations\xa0- https://www.social-engineer.com/services/social-engineering-penetration-test/

-\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Social-Engineer channel on SLACK\xa0- https://social-engineering-hq.slack.com/ssb

-\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 CLUTCH\xa0- http://www.pro-rock.com/

-\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 innocentlivesfoundation.org\xa0- http://www.innocentlivesfoundation.org/\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0

03:34 - Aaron Painter Intro

04:47 - The Road to Cybersecurity

07:45 - Protecting the Help Desk

10:44 - Fixing the Process

15:17 - The Person Behind the Screen

19:22 - A Matter of Trust

21:55 - Cultural Divide

24:17 - Culture Influencing Security

25:23 - Tips for a New CISO

29:50 - Mentors

32:16 - Book Recommendations

-\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Elon Musk - Walter Isaacson

-\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 The Coming Wave - Mustafa Suleyman

-\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Loyal - Aaron Painter

35:02 - Find Aaron Painter online

-\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 LinkedIn: linkedin.com/in/aaronpainter

-\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 Website: www.getnametag.com

35:45 - Wrap Up & Outro

-\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 www.social-engineer.com

-\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0\xa0 www.innocentlivesfoundation.org