380. The Power of Customer Service and Brand Confidence

Published: Dec. 19, 2022, 9:30 a.m.

Gabe Larson, Head of Marketing at Kustomer which has recently been acquired by Meta and host of the Customer Service Secrets podcast, shares what it means for him and his company to put the customer first in today\u2019s market and how it can shift our mindset from viewing customer service as a cost and more as a revenue generator.