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What is the ONE thing to focus on for business growth?\n\nWe believe that ONE thing is customer loyalty \u2013 so, as we scale our business, that means our ONE thing is engaging with people like you. So we\u2019ve been asking ourselves, how do we form a deeper, more meaningful relationship with every single one of you so that, ultimately, you become a raving fan and get a level of mastery on the content so that you can turn around and empower the people in your world?\n\nWhile we were asking these questions, Jay walk