Am I a Manager or a Leader?

Published: May 22, 2020, 5:49 p.m.

b'For most of my career, I\\u2019ve worked with millennials. In fact, I would dare say that we all do. By 2025 \\u2013 a mere five years from now \\u2013 millennials will make up 75% of the entire workforce. Working with millennials is not a leadership problem. It is a management problem.

Millennials, as all employees, need structure. They need discipline. They need accountability. Let say this next part very clearly, this is not a Millennial issue \\u2013 this is an employee issue. All employees need discipline, accountability, This doesn\\u2019t mean they need more negativity or criticism. They need more encouragement. They need more engagement. They need more management.

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Don Markland is the CEO and owner of Accountability Now\\u2122, an Executive Coaching and Business Strategy company out of Jacksonville, Florida. As a Forbes.com contributor for Entrepreneurship, Leadership, and Sales, he has over 20 years of experience in the world of sales, marketing, leadership and business growth.

Currently, he is leading the sales efforts for one of the most successful digital marketing agencies in the US, 411Locals. In addition to building businesses with clients, he was the Chief Revenue Officer for MoneySolver\\u2122, a private equity financial services company, where he lead the nationally recognized company of over 350 employees. As CRO, Don has spearheaded the radical growth of MoneySolver\\u2122 where they have become the nationally recognized and largest Tax Resolution digital marketing financial services company in the U.S.

Prior to MoneySolver\\u2122, Don spent time as a Global Customer Care Executive for working with Amazon in Jamaica and Guatemala. He has also managed $100M Care Centers for State Farm Insurance, All State, and Geico.

Don spent time in the startup world as an Owner and Chief Operating Officer for Launch Leads, a marketing startup in Salt Lake City, Utah where he helped them achieve record performance in both client and revenue growth and was named to Utah Business Magazine\\u2019s Top 40 under 40 for leading businesses executives in the entire state. Prior to Launch Leads, Don spent the previous 12 years with Focus Services, helping them grow from $7M to over $45M, and into four different countries, in under five years.

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