b'Medical director Medical director Richard Cantor, MD Richard Cantor, MD, welcomes patients and families to Upstate\'s new pediatric emergency department. Jenny Hicks, project coordinator at the nonprofit social service agency, welcomes patients and families to Upstate\'s new pediatric emergency department. Jenny Hicks, project coordinator at the nonprofit social service agency Vera House Vera House, discusses elder abuse and its prevention. Upstate neuroscientist, discusses elder abuse and its prevention. Upstate neuroscientist Stephen Glatt, PhD Stephen Glatt, PhD, talks about the Research Experiences for Undergraduates program, and its focus on trauma and veterans, with student and project manager Ivan Castro., talks about the Research Experiences for Undergraduates program, and its focus on trauma and veterans, with student and project manager Ivan Castro.'