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b'Stephen Cross, left, and Stephen Knohl, MD (photo by Jim Howe) Stephen Cross, left, and Stephen Knohl, MD (photo by Jim Howe) Doctors who are doing their residency training at Upstate have the chance to improve their communication skills with the help of a professor of drama at nearby Syracuse University. Through a program called "Education Through Theater Arts," the new doctors learn techniques to help them present their authentic selves when they care for patients. Doctors who are doing their residency training at Upstate have the chance to improve their communication skills with the help of a professor of drama at nearby Syracuse University. Through a program called "Education Through Theater Arts," the new doctors learn techniques to help them present their authentic selves when they care for patients. Stephen Knohl, MD Stephen Knohl, MD, a professor of medicine and residency program director at Upstate, teams with, a professor of medicine and residency program director at Upstate, teams with Stephen Cross Stephen Cross, a professor of drama at SU, to discuss the program., a professor of drama at SU, to discuss the program.'