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b'We have a big one today!\\xa0 In this episode I sit down with Justt\'s co-founder Roenen Ben-Ami to go over their recently released 2023 Chargeback Pulse Report that is full of super interesting numbers and insights!\\xa0\\xa0\\nJenny Nilsson from Ticketmaster joins us as we go over all the numbers from the report and discuss the massive shift in the chargeback behaviors in the post-COVID world. With a focus on collaboration, training, and the effect of Visa\'s new regulations, the discussion sheds light on the impact of chargeback management within companies, emphasizing the need for streamlined processes and updated training.\\xa0\\nLink to the report: \\nhttps://9049155.fs1.hubspotusercontent-na1.net/hubfs/9049155/Merchant%20Survey%202023/Justt%202023%20Chargeback%20Pulse.pdf\\nLinks to the guests:\\nRoenen Ben-Ami - https://www.linkedin.com/in/roenen-ben-ami-24540b127/\\nJenny Nilsson - https://www.linkedin.com/in/jenny-t-nilsson/\\nAbout Justt:\\n"Justt is dedicated to helping merchants navigate the complex and costly system for credit card disputes. The company\\u2019s smart technology and in-house expertise successfully resolve chargebacks for merchants, automatically reuniting them with their revenue. Justt\\u2019s proprietary technology pulls the best arguments to build merchants\\u2019 most compelling defense and optimizes results through machine learning."\\n----------\\nI\'m so happy to have our great partner\\xa0Spec back as the Q4 sponsor!\\xa0 Their patented no-code orchestration platform has been a complete game changer for how we approach fraud and authentication. They give fraud fighters (and marketing and security teams!) full coverage and visibility into the entire customer journey with the ability to collect data, deploy in any tech stack and connect to any solution to answer their attacks such as calling 3rd\\xa0party APIs,\\xa0 building logic and workflows, all with the ability to take action anywhere in the entire customer journey!\\xa0 With constant moving targets it\'s nice to have a product that moves it\'s aim with you!\\xa0\\nPlease visit\\xa0www.specprotected.com\\xa0to learn more and schedule a demo today to see what you have been missing all along!'