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b"Join us as our host, George Kamel, talks with Kacy Maxwell, the executive director of marketing for EntreLeadership. They role-play an uncomfortable conversation with a team member who was gossiping. Later in the episode, George talks to Will Guidara. Will is a former co-owner of Make It Nice, a hospitality group that included Eleven Madison Park, the NoMad restaurants, Davies and Brook at the Claridge\\u2019s hotel, and Made Nice. He shares how to create a great team culture by taking care of your people, which will encourage them to take care of your customers.\\n\\nYou\\u2019ll learn:\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0How to have an uncomfortable conversation with a team member\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0How a few ideas created a world-class restaurant\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0The two keys to creating a place people love to work\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0How to position your team to get results\\n\\nSign up for\\xa0The EntreLeadership Podcast\\xa0takeaways\\u2014a weekly email where you\\u2019ll get\\xa0three tangible takeaways and a tactical action step related to that week's episode:\\xa0https://bit.ly/podcast-takeaways\\n\\nSupport our sponsors:\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0Hite Digital: https://bit.ly/HiteDigital\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0NetSuite: https://bit.ly/NetSuiteEntre\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0Trainual: https://bit.ly/TrainualEntre\\n\\nLinks mentioned in this episode:\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0The EntreLeadership Podcast episode about uncomfortable conversations: https://apple.co/3eIMTnk\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0Download the Planning an Uncomfortable Conversation guide: https://bit.ly/3g7VtMT\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0Give us your feedback by leaving a voicemail at 844.944.1070 or emailing entrepodcast@ramseysolutions.com\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0Unreasonable Hospitality by Will Guidara: https://amzn.to/3Mu26oN\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0Learn more and get your EntreLeadership Summit 2023 ticket today: https://bit.ly/3LRiZJH\\n\\nLearn more about EntreLeadership Events:\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit\\n\\xa0\\nLearn more about EntreLeadership Coaching:\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0Elite: https://bit.ly/3tI2fN8\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching\\n\\u2022\\xa0\\xa0\\xa0\\xa0\\xa0\\xa0Workshops: https://bit.ly/EntreLeadershipWorkshops\\n\\nListen to all the Ramsey Network podcasts anytime, anywhere with the Ramsey Network app: https://apple.co/3eN8jNq\\n\\nLearn more about your ad\\xa0choices:\\xa0https://www.megaphone.fm/adchoices\\nRamsey Solutions Privacy Policy"