#405: Chick-fil-As Competitive Advantage with David Salyers

Published: Dec. 14, 2020, 6:30 a.m.

Who would\u2019ve thought a little fast-food restaurant serving chicken sandwiches would become a global, industry-leading powerhouse known for its customer service? That\u2019s right, Chick-fil-A\u2019s success isn\u2019t just a result of their delicious food. David Salyers, creator of Spark and former vice president of marketing, growth and hospitality at Chick-fil-A, reveals the company\u2019s competitive advantage: their culture. From hiring to team building to finding a mentor, David gives us a behind-the-scenes look\u2014based on his 37 years of service\u2014at the leadership principles that guide Chick-fil-A and made it a multibillion-dollar company that truly puts people first.\n \xa0\n entreleadership.com/podcast\n David Salyers' website\n Roam's website\n Spark course from David Salyers\n Intentional Interview Checklist\n Review this episode for a chance to win a $25 Amazon gift card\n \xa0\n Want expert help with your business question? Call 844-944-1070 and leave a message or send an email to podcast@entreleadership.com. You could be featured on a future podcast episode!