Podcasts Business Marketing The Doctor of Digital™ GMick Smith, PhD What Are Supplier Service Level Agreements? XXXII 5-Minute Lunch Lesson The Digital Brownbag - The Doctor of Digital, G.Mick Smith, PhD

What Are Supplier Service Level Agreements? XXXII 5-Minute Lunch Lesson The Digital Brownbag - The Doctor of Digital, G.Mick Smith, PhD

Published: March 2, 2021, 3:27 a.m.

A service level agreement (SLA) is a contract between a service provider and the end-user that defines the level of service expected from the service provider. It is essential that you understand the service level agreement of each supplier you work with so you know what kind of timelines to expect when working with them.

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