E20: The Great Implementation with Raza Habib, CEO of Humanloop

Published: April 27, 2023, 4:46 p.m.

Raza Habib is on the front lines of LLM implementation as CEO of Humanloop, a Y Combinator backed startup that helps companies of all kinds, small and large bridge the gap from API access to successful LLM deployment. Nathan sat down with\xa0Raza to hear what he has learned in the process of helping so many companies on their LLM implementation journeys\xa0\u2013\xa0and he did not disappoint \u2013\xa0as you'll hear, he shared a bunch of concrete examples of customer use cases, practical challenges that people face, and the strategies they use to overcome them.\n\nRECOMMENDED PODCAST:\nThe HR industry is at a crossroads. What will it take to construct the next generation of incredible businesses \u2013 and where can people leaders have the most business impact? Hosts Nolan Church and Kelli Dragovich have been through it all, the highs and the lows \u2013 IPOs, layoffs, executive turnover, board meetings, culture changes, and more. With a lineup of industry vets and experts, Nolan and Kelli break down the nitty-gritty details, trade offs, and dynamics of constructing high performing companies. Through unfiltered conversations that can only happen between seasoned practitioners, Kelli and Nolan dive deep into the kind of leadership-level strategy that often happens behind closed doors. Check out the first episode with the architect of Netflix\u2019s culture deck Patty McCord.\nhttps://link.chtbl.com/hrheretics\n\nTIMESTAMPS:\n(00:00) Preview of episode\n(07:00) Humanloop\u2019s mission and surprising customer base\n(12:10) Why a language model is so advantageous\n(15:00) Customization and understanding model performance\n(18:14) Sponsor: Omneky\n(18:35) Users graduating from playground experimentation to develop robust implementations\xa0\n(23:25) Raza\u2019s two mental models for using AI\n(27:50) How customers are actually integrating API\n(31:50) Challenge of evaluation and feedback\n(43:33) Prediction: more fine tuning in the immediate future\n(47:00) RLHF myth-busting\n(57:12) Robust agents need feedback loops\n(1:02:27) AI productization challenges\n(01:07:32) Adopt or die moment for incumbents\n(01:11:19) Fast iteration cycles\n(1:15:45) Rapid fire questions for The Cognitive Revolution guests\n\nTWITTER:\n@CogRev_Podcast\n@RazRazcle (Raza)\n@labenz (Nathan)\n\nSPONSORS:\nShopify is the global commerce platform that helps you sell at every stage of your business. Shopify powers 10% of ALL eCommerce in the US. And Shopify's the global force behind Allbirds, Rothy's, and Brooklinen, and 1,000,000s of other entrepreneurs across 175 countries.From their all-in-one e-commerce platform, to their in-person POS system \u2013 wherever and whatever you're selling, Shopify's got you covered. With free Shopify Magic, sell more with less effort by whipping up captivating content that converts \u2013 from blog posts to product descriptions using AI. Sign up for $1/month trial period: https://shopify.com/cognitive\n\nThank you Omneky for sponsoring The Cognitive Revolution. Omneky is an omnichannel creative generation platform that lets you launch hundreds of thousands of ad iterations that actually work, customized across all platforms, with a click of a button. Omneky combines generative AI and real-time advertising data. Mention "Cog Rev" for 10% off.\n\nThis show is produced by Turpentine: a network of podcasts, newsletters, and more, covering technology, business, and culture \u2014 all from the perspective of industry insiders and experts. We\u2019re launching new shows every week, and we\u2019re looking for industry-leading sponsors \u2014 if you think that might be you and your company, email us at erik@turpentine.co.\n\nMore show notes and reading material released in our Substack: https://cognitiverevolution.substack.com/