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Dr. Chad Kessler is the National Director of Emergency Medicine for the Veteran\u2019s Health Administration. During the day he works as an Emergency Medicine Physician and is the host of C-20, but on a Saturday night you could find him partaking in pizza, homemade ice cream, and watching Marvel movies with his wife and two older kids while the two littles one watch \u2018little\u2019 movies upstairs.
In this conversation, Chad shares his personal experiences with learning how to communicate effectively and the failures he learned from along the way. Listen in to uncover the key lessons that were hiding behind this leader\u2019s missteps.

Closed Caption Transcript is available at: https://www.sharedfedtraining.org/Podcasts/TATF_S1EP1.pdf
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