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Heather Younger opens up about her early goals and how life flipped things around. Challenges constantly presented themselves and she perservered through it all. She talks about growing up biracial and how it curved her perspective. This business mogul built Customer Fanatix out of the sheer need. She also continues to write books set to inspire the next great mind.

Website: www.customerfanatix.com
Follow: @heatheryounger

Bio:
Heather is the best-selling author of, \u201cThe 7 Intuitive Laws of Employee Loyalty\u201d and the founder and CEO of Customer Fanatix. Her organization\u2019s mission is to inspire and train leaders to put their employees first. Heather fulfills her organization\u2019s mission through her inspiring keynote speeches, leadership development training, coaching and facilitation, employee focus group moderation, and consulting with organizations all over the world on strategies to improve employee engagement. Heather is a member of the Society for Human Resources Management, a DISC certified trainer and coach, is certified in Korn Ferry\u2019s Emotional and Social Intelligence, and she has a law degree from the University of Colorado at Boulder School of Law.

Heather lives in Aurora, Colorado with her husband and four children. She enjoys hanging around with her crew. You may also find her trying to sneak in a movie all by herself for some peace and quiet.\u201d

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