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Conflict is at the heart of some of our best ideas and at the root of some of our worst failures. How can we improve our competence to make the best out of this inevitable part of our lives? During this show Tim Flanagan and Craig Runde will discuss how to improve cognitive, emotional, behavioral and normative skills required to manage conflict effectively. They will draw on stories and tips from their new book, Developing Your Conflict Competence.\n\nCraig Runde, Director of the Center for Conflict Dynamics at Eckerd College, oversees training and development on the Conflict Dynamics Profile assessment instrument and other products and services of the Center.\n\nTim Flanagan, Director of Custom Programs for the Leadership Development Institute at Eckerd College, is a frequent presenter at professional conferences and has consulted with scores of leading national and international firms.\n\nFor more information about becoming Conflict Competent