Blinder than a Bat

Published: Oct. 23, 2013, midnight

As part of our Workplace Conflict series, Lee Jay Berman with the American Institute of Mediation (AIM) will share his experience and expertise as an executive coach working with organizations and senior leadership in managing conflict in a proactive way. Typically, organizations and leaders have blind spots when it comes to understanding, recognizing and managing conflict constructively.\xa0\xa0 It is not uncommon for leaders to be blind to how their behaviors, body language and communication impact staff in negative ways especially when it comes to rising conflict. Organizations have blind spots too when it comes to handling problem leaders. Not recognizing these blind spots perpetuate the situation. Organizations and leaders will learn the key blind spots and how to remove them.\nLee Jay Berman became a full-time mediator 19 years ago.\xa0 He has successfully mediated over 1,700 matters and is a panelist at PMA Dispute Resolution, a boutique firm based in Los Angeles.\xa0\n Also a prominent trainer in the field, Lee Jay founded the American Institute of Mediation in 2008, leaving his position as Director of Pepperdine Law School\u2019s "Mediating the Litigated Case" program after 7 years.\xa0 He has lectured and trained at a dozen different universities and law schools as well as for mediators, judges and business leaders across the U.S. and in India, Australia, Jordan, Croatia, Amsterdam and Dubai.\nLee Jay was the inaugural ADR Director for the Santa Barbara County Superior Court, he had a radio talk show and now authors the popular blog Eye On Conflict.