BROADCASTS.com

In this interview, Tom Miller, CIO of Anthem, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include: Transferring knowledge and leadership skills across departments and industries Operating from a master plan to increase agility and support success The importance of customer-centricity both internally and externally Digital trends in healthcare The creation, design, and staffing of Anthem’s Innovation Studio Encouraging innovation and creating value by balancing freedom and a rigorous methodology Eye on the Trends: The empowered consumer, Cognitive computing, Genomics