Published: Aug. 10, 2015, 9 a.m.
In this interview, Steve Betts, SVP and CIO of Health Care Service Corporation, discusses World Class IT principle 1, People, and principle 3, Project and Portfolio Management, with Metis Strategy. Some of the topics discussed include:
- Healthcare Service Corporation and his role within the organization
- How he transitioned to a new industry and how that affected his initial plans on joining the organization
- How he organized his time to understand his new team and organization
- The strategy that came out of his initial time at the organization
- Some of the ways in which he has gauged success
- How he has contemplated change within the organization amongst its people
- Lessons as to how he has harnessed the power of Big Data
- Developing more member-centric capabilities
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