315: In this interview, Neal Sample, discusses World Class IT Principle One, People, and World Class Principle Two, Infrastructure. Some of the topics discussed include: Neal’s transformation of the Express Script’s IT department Technology driven health care Express Script’s apprenticeship to hire program The steps Neal takes to prepare for new roles The value Neal has derived from his Ph.D. in Computer Science Fostering personal growth while adding value at a new position: change scale, function, or domain Eye on the trends: high utility wearables