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In this interview, Mike Heim, CIO of Whirlpool, discusses World Class IT principle one, People; principle three, Project and Portfolio Management; and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include: His responsibilities as CIO The benefits of being a product owner as well as a leader How dramatic change has allowed him and his team to become front office collaborators as well as back office support The future of IoT and its effects on home appliances How IT addresses security in an increasingly digital world A glimpse into how he managed to transform the workplace using Google Apps IT's role in the collaboration and development of new ideas The governance and culture required to create an organization that is able to respond quickly Eye on the Trends: Cloud computing, 3D printing, Machine learning