BROADCASTS.com

In this interview, Mike Giresi, CIO of Royal Caribbean Cruises, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include: Digital Transformation journey at Royal Caribbean Importance of Executive sponsorship for IT Role of CIO to as an interconnector between Enterprise strategy and IT implementation Value of technology from a customer point of view IT's ability to gain customer feedback in a B2C organization The needs of Data management and analytics Implications of shadow IT Bleeding technology trends for IT Relevance of cross functional teams to help push innovation within IT forward