Podcasts Technology Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) Martha Poulter, CIO of Starwood Hotels & Resorts Worldwide

Martha Poulter, CIO of Starwood Hotels & Resorts Worldwide

Published: June 8, 2015, 9 a.m.

In this interview, Martha Poulter, Executive Vice President and CIO of Starwood Hotels & Resorts Worldwide, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:

  • Her role and vision for the IT organization at Starwood
  • The way in which the IT team gets involved in the customer experience
  • How her experiences as a customer of Starwood colors her experience to developing internal plans
  • How she divided her time during her first 100 days as she came on-board at Starwood
  • Some of the early plans Martha had for the organization and how she sees those plans moving forward into the future
  • IT’s role from an innovation perspective and how they organize around those activities
  • How her tenure at GE Capital helped her transition to Starwood
  • Eye on the Trends: Data as an asset, computing miniaturization - mobile, wearables, etc, and the Internet of Things

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