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In this interview, John Hagel, Co-Chairman of Deloitte's Center for the Edge, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include: The meaning and intent of Deloitte’s Center For the Edge Why the constant drive for efficiency will undermine the requirements of economic success for the future The importance of scalable learning and its implications on performance improvement Practices for instituting enterprise wide transformations Defining the “Passion of the Explorer” and how to unlock the passion of your employees How the American school system inhibits the development of true passion among its students Business strategies of the most successful tech-companies in Silicon Valley