Joe Locandro, IT Director of Cathay Pacific

Published: March 9, 2015, 9 a.m.

In this interview, Joe Locandro, IT Director for Cathay Pacific, the flag carrier airline of Hong Kong, discusses World Class IT principle two, infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • How Cathay Pacific's mission statement of having the best technology is translated
  • The rising importance of digital customer experience
  • Ways in which innovation is managed at Cathay Pacific
  • Similarities across industries based on Joe's previous IT leadership experiences
  • Eye on the Trends: Mobile consumption and the changing form factors. Increasing usage of biometrics

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