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In this interview, Greg Meyers, CIO of Motorola Solutions, discusses World Class IT Principle One, People, and Principle Four, IT-Business Partnerships. Some of the topics discussed include: Motorola Solutions, and his role as CIO of the organization Items on his roadmap for the year ahead How he engages external customers and utilize those insights to create his IT strategy The ways in which he interacts with other CIOs at customer organizations The processes and skills that have been necessary to shift to a “customer-first” culture within IT The methods he used to shift IT from a support organization to becoming a strategic enabler How he has worked to insource some previously outsourced business processes His career path through the pharmaceutical industry to his eventual hiring at Motorola Solutions Eye on the Trends: The Internet of Things, Big Data, Artificial Intelligence, and the Cloud