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In this interview, Dick Daniels, Executive Vice President and CIO of Kaiser Permanente, discusses World Class IT principle three, Project/Portfolio Management, principle four, IT & Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:

• His role as CIO of Kaiser Permanente and how he organized his work starting on an interim basis
• Some of the fine-tuning of the IT organization that he undertook upon rising to his CIO post
• How Agile vs. Waterfall methodologies are used to ensure that projects continue moving forward
• Whether he developed quick wins and areas of focus to prove success
• How his prior work experience within the financial service industry compares to the healthcare space from a pace of technology adoption point of view
• What methods he uses to engage his colleagues from internal and external partners of the IT department
• How he organizes his team to bring innovation into the organization
• What role external partners play in innovative activities and as sources of new ideas
• Eye on the Trends: Mobile platforms, Video-conferencing with doctors, Digital membership cards

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