Podcasts Technology Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) Catherine Bessant, Chief Operations and Technology Officer of Bank of America

Catherine Bessant, Chief Operations and Technology Officer of Bank of America

Published: June 19, 2017, 9 a.m.

In this interview, Catherine Bessant, Chief Operations and Technology Officer of Bank of America, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include: The necessity of combining technology and operations Responsible automated intelligence Bank of America is not a fintech company Guidelines for maximizing external partnerships Advantages businesses of scale have over startups Balancing innovation and risk The war for talent Talent planning and analysis Cloud security The importance of breadth and depth of experience The impact of board involvement on the individual and the organization