Customer Experience Series #1 | Lead with strategy

Published: April 8, 2020, 7 a.m.

Our Customer Experience Benchamarking report is now available on our website hello.global.ntt. The report delves into how to create an effortless experience for your customers. For part one of our CX series, we speak to Rob Allman, SVP of Customer Experience at, and Ruth O'Brien, Customer Experience Consultant at NTT to talk about why your strategy is key to achieving success. Press play...