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Nicole Felts is a biologist and ecologist by training and has a Bachelor's degree in biology and a Master's degree in geography and environmental systems. Nicole is also the co-founder and principal educator at Felts Family Farmette, a suburban farm she founded with her parents just as the pandemic began to change our lives. Nicole shares how she navigated her first year in business and talks about what she needs to learn next. \n\nIf you've ever thought about starting an urban farm, bringing fresh and nutritious food to your community, and serving as an educational resource, you'll want to listen to Nicole's story. \n\nHow did Nicole position herself for success? \nHow did she decide on which farmer's market to join? \nWhat does five-star customer service look like to her? \n\nLet's find out.