Pendulum Swings for Managed Services

Published: March 1, 2024, 5 p.m.

2024 is a year of customer/user experience. In this 12-minute podcast,\xa0Frank Zagrodnik\xa0and\xa0Bryan Carriker\xa0join\xa0Sara Crifasi\xa0to discuss how enterprises continue to evolve their use of outsourced managed network service (MNS) arrangements, including co-management models \u2013 where the customer and provider collaborate on delivering certain functions deemed critical to the business. Changes in the provider landscape will accelerate this review, and combined with ever-evolving automation, machine learning and AI tools will provide ample opportunity for enterprises to examine their needs and obtain the savings and the end user experience they require from their MNS provider and solution.\xa0\xa0

If you would like to learn more about our experience in this space, please visit our Managed Services & Outsourcing\xa0and\xa0Success Stories\xa0webpages.

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