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Welecome to the Software Process and Measurement Cast 233\nOver the past seven years at the end of every interview I have asked "what two issues would you fix and why" or some close variant of that question. \xa0In that question each of my interviewees has left thier own mark on how I think about software process and measurment. \xa0Over the next three weeks I am going to share three of the most popular responses from each of the last three years. \xa0\nToday we begin with three segments from 2012 \nI have also included an entry from the Daily Process Thoughts titled "Transatlantic Crossing."\xa0\nDaily Process Thoughts: , January 30, 2013\nLast year my wife took a transatlantic cruise on the Queen Mary II (Southampton to New York City) with her cousin. The crossing was made on the 100th anniversary of the the sinking of the Titanic and followed the same basic path. While the trip on Barb\u2019s part was last second to fill in for another traveler, \xa0the planning required \xa0by the Cunard Line to make the crossing and meet the needs of a demanding contingent of guests is awe inspiring. By the way it is hard to conceive of what 14 tons of meat would look like piled up on the dock waiting for the ship to be loaded. Any significant mistake in planning could not only jeopardize the revenues of the Cunard Line but also potentially safety of the crew and guests. \xa0Just think of the riot that might happen if there was no milk for people\u2019s coffee!\n\nPlanning any project requires balancing flexibility so that change can be accommodated and looking forward in an attempt to avoid risk. Barb had to rearrange a number of projects to take advantage of the opportunity. Barb\u2019s planning techniques had to be extremely flexible. Cunard\u2019s planning techniques did not have to be as flexible to deal with the one passenger being switched for another but it did have to show some flexibility. Agile uses techniques that include backlogs, short iterations, feedback loops and re-planning to address in a focus on flexibility and risk avoidance. Other techniques can be leveraged based on your organizations culture however regardless of how you \u201cdo it\u201d planning is needed to increase the chances of making the crossing safely. Organizational process improvement programs might not require a plan that calls for 2.5 tons of rice but like a transatlantic crossing you will need to know where you are headed, have a good compass and know when to change direction.\nThe Daily Process Thoughts is my project designed to deliver a quick daily idea, thought or simple smile to help you become a better change agent. Each day you will get piece of thought provoking text and a picture or hand drawn chart to illustrate the idea being presented. The goal is to deliver every day; rain or shine, in sickness or in health or for better or worse! Check it out at\xa0.\xa0\nShameless Ad for my book!\xa0\n\xa0co-authored by Murali Chematuri and myself and published by J. Ross Publishing.\xa0We have received unsolicited reviews like the following: "This book will prove that software projects should not be a tedious process, neither for you or\xa0your team."\nNOW AVAILABLE IN CHINESE!\xa0\nHave you bought your copy?\nContact information for the Software Process and Measurement Cast\nEmail: \xa0spamcastinfo@gmail.comVoicemail: \xa0+1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: \xa0http://bit.ly/16fBWV\nOne more thing! \xa0Help support the SPaMCAST by reviewing and rating the Software Process and Measurement Cast on ITunes! \xa0It helps people find the cast.\xa0\nNext:\nIn the next SPaMCAST I will continue with the vacation format with excerpts from 2011.