Welcome to the Software Process and Measurement Cast 172!\nThe SPaMCAST 172 features my interview Dr David Fraser. \xa0We discussed his book . \xa0If you are just focusing on the quantitative side of business relationships you have only half the tools you need to succeed!\nDavid Fraser, PhD, is a leading authority on relationship skills in professional and personal life and an international speaker. He is the author of \u201cRelationship Mastery: A Business Professional\u2019s Guide.\u201d\nDavid has a track record of pioneering new approaches to old problems. He has delivered major projects for government and private sector clients in challenging situations and set up a number of entrepreneurial ventures. He is a business owner, and a Chartered Engineer with a First Class Honours degree and a PhD from Glasgow University and an MBA from Strathclyde University. He is a qualified commercial mediator and a Neuro-Linguistic Programming (NLP) Trainer and has studied with leading proponents of these disciplines.\nDavid applies his unusual blend of expertise to supporting disparate groups working together in complex circumstances, including major collaborative projects and matters of national importance. In addition to his work on relationship management with corporate clients, David runs workshop and coaching programs on personal and relationship mastery for both organizations and individuals, focusing on the potential to leverage results. David also finds the approach set out in his books to be extremely helpful in his home and family environment.\nDavid lives with his wife and three children in Glasgow, Scotland and sails on the West Coast of Scotland when time permits.\n \xa0\nFor more information and resources and to connect with David Fraser, please visit\xa0WEB: \xa0http://www.drdavidfraser.comTwitter: https://twitter.com/#!/drdavidfraserLinkedin: http://www.linkedin.com/in/drdavidfraserEmail: david@davidfraser.com\n\nShameless Ad for my book!\xa0\nLooking for a proect management reference to keep close at hand? co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: "This book will prove that software projects should not be a tedious process, neither for you or your team."\n\nContact information for the Software Process and Measurement Cast\nEmail: \xa0spamcastinfo@gmail.comVoicemail: \xa0+1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: \xa0http://bit.ly/16fBWV\nNext!\nSPaMCAST 173, Agile in a waterfall business. \xa0Enough said!