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Process and Product Quality Assurance is a critical process area within the CMMI.\xa0 It is the leading economic indicator of success when assessing whether process change will be successful.\xa0 Successful implementation requires that you understand your organization's culture. Show One features an interview with Will McKnight (pictured) of Next Level Consultants.\xa0 Next Level Consultants can be found at: w You can contact Mr. McKnight at \xa0 Comments on the podcast and SPaMcast can be emailed to . Rough versions of the essay and other working articles can be found at \xa0 My Podcast Alley feed! {pca-66dd681d07991ed3b86a108fd6b15024}