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SE-Radio Episode 301: Jason Hand on Handling Outages
Bryan Reinero talks with Jason Hand about handling outages and responding to failures. The episode explores basic problem-solving strategies and diagnostic techniques, organizing teams to address incidents efficiently, communicating with stakeholders, learning from incidents, and managing stress. Related Links Episode 284 – John Allspaw on System Failures: Preventing, Responding, and Learning From Episode 225 […]