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Service Management Leadership - Striking The Balance
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A brief discussion about metrics and measures\\n\\nEach week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays).\\n\\nJeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. \\xa0The firm's website is www.servicemanagement.us. \\xa0\\n\\nJeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. \\xa0Also, please follow the Service Management Leadership LinkedIn page.
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